Working with emotional intelligence
Item details
- ISBN: 0553104624
- ISBN: 9780553104622
-
Physical Description:
print
xi, 383 p. ; 25 cm. - Publisher: New York : Bantam Books, 1998.
Contents / Notes
Bibliography, etc. Note: | Includes bibliographical references (p. [331]-372) and index. |
Formatted Contents Note: | 1. Beyond expertise 1. The new yardstick -- 2. Competencies of the stars -- 3. The hard case for soft skills -- 2. Self-mastery. 4. The inner rudder -- 5. Self-control -- 6. What moves us -- 3. People skills. 7. Social radar -- 8. The arts of influence -- 9. Collaboration, teams, and the group IQ -- 4. New model of learning. 10 The billion-dollar mistake -- 11. Best practices -- 5. Emotionally intelligent organization. 12. Taking the organizational pulse -- 13. The heart of the performance -- Some final thoughts -- Appendix 1. Emotional intelligence -- Appendix 2. Calculating the competences of stars -- Appendix 3. Gender and empathy -- Appendix 4. Strategies for leveraging diversity -- Appendix 5. Further issues in training. |
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Library System: Library Branch Name
|
Call Number / Copy Notes | Barcode | Shelving Location | Status | |
---|---|---|---|---|---|
Flint River Regional Library System: Peachtree City Library |
658.409 GOLEMAN DANIEL (
Send Text) |
31022003210900 | ADULT | Available |
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